Support

Gerard Biotech is committed to complete customer support from purchase to satisfied use of our products (see our moneyback guarantee.) Our phone and email support is available at support@gerardbiotech.com and 1.866.437.2735 (Toll Free), as well as a variety of on-line resources presented below.

Custom Orders

Recently a major world class west coast research institute approached Gerard with respect to a 3,000 unit order. Gerard worked diligently to meet the pricing, timing and quantity requirements of this institution.

If you have a special need with respect to any size order, let us earn your business. Contact technical sales (sales@gerardbiotech.com) with your needs, whether it is a single kit or several thousand preps, and we will propose the most efficient and effective way to meet your needs.

You specify the type of construct (low copy plasmid, BAC, Cosmid, etc), desired yield, budget and Gerard will respond promptly with a recommendation on culture size, number of preps and pricing. Remember, you are getting superior yield with a Gerard kit, so we may recommend you try a midi as opposed to competing brand's mega prep. Still skeptical? Remember Gerard Products come with money back guarantee.

All orders at Gerard Biotech are special - just let us know what you need.